Privacy Policy

1. Introduction

Cobh Rebel Walking Tours ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or book a tour with us.

2. Information We Collect

We collect the following information when you book a tour or contact us:

• Name, email address, and phone number (for booking confirmation and communication)
• Tour date, time slot, and group size
• Payment details (processed securely by Stripe — we never store card information)
• Messages you send via the contact form

3. How We Use Your Information

• To process and confirm your tour booking
• To process payments securely via Stripe
• To respond to your enquiries and provide customer support
• To send booking confirmations and relevant tour information

4. Payment Processing

All payments are processed by Stripe, our third-party payment provider. We do not store, hold, or have access to your card details. Stripe handles all payment data in accordance with PCI-DSS standards. For more information, see Stripe's Privacy Policy.

5. Data Sharing

We do not sell, rent, or trade your personal information. We only share data with Stripe for payment processing and with email services to deliver booking confirmations. We may disclose information if required by law.

6. Data Retention

We retain booking and contact information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing us.

7. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data, and to object to its processing. To exercise these rights, contact us at cobhrebelwalkingtours@gmail.com.

8. Cookies

Our website uses essential cookies to function properly. We do not use tracking or advertising cookies.

9. Contact

If you have any questions about this privacy policy, please contact us or email cobhrebelwalkingtours@gmail.com.